DrinkPrime Trust

Everything you need to know about DrinkPrime.

Explore customer reviews, common questions, pricing details, service experiences, and product comparisons to better understand how DrinkPrime works and what customers can expect.

  1. Is DrinkPrime legit?

    Yes, DrinkPrime is a legitimate water purifier rental company in India with over 10 years of operations and 3 lakh+ customers. It offers subscription-based water purifiers with included free maintenance, servicing, and filter replacements.

    • Is DrinkPrime worth it?

      Yes, DrinkPrime is worth it if you want a low upfront cost and hassle-free water purifier experience. Plans start from ₹349 per month and include free maintenance, filter replacements, and servicing, making it more convenient than buying a purifier.

    • Is DrinkPrime safe?

      Yes, DrinkPrime is safe to use for drinking water. It uses RO + UV + multi-stage filtration, which is a trusted purification method across India. This process helps remove bacteria, viruses, and heavy metals while also adjusting TDS to ensure the water is safe and suitable for consumption. The technology is comparable to other leading purifier brands, making it a reliable option for everyday drinking water.

    • Can I trust DrinkPrime?

      Yes, DrinkPrime is a trustworthy option for drinking water. It uses proven RO + UV purification technology and is designed to deliver safe, clean water at home. DrinkPrime serves over 3 lakh households and has been operating in India for more than a decade. Its subscription model includes Free maintenance & service support, with transparent pricing.

    • Is DrinkPrime a good company?

      Yes, DrinkPrime is an established water purifier company in India known for its affordable rental model and reliable service. It offers IoT-enabled purifiers with over 10 years of experience.

    • Is DrinkPrime better than buying a purifier?

      DrinkPrime is a great option if you prefer no upfront cost, hassle-free maintenance, free filter replacements, and free lifetime service support. It’s especially useful if you live in a rented home, move frequently, or don’t want to deal with servicing and repairs. On the other hand, buying a purifier comes with added responsibilities like maintenance, filter changes, and service costs. DrinkPrime offers flexibility and convenience.

      Advantages of DrinkPrime:

      • No upfront investment
      • Free maintenance and filter changes
      • Smart app-based tracking
      • Plans starting from ₹349/month

    • How reliable is DrinkPrime?

      DrinkPrime is reliable due to its consistent water quality, regular servicing, and included free maintenance in the subscription. Its model ensures users don’t have to worry about breakdowns or filter changes.

      Key Highlights of Reliability:

      • Consistent Performance: Ensures stable water quality with regular purification
      • Dependable Service: Includes timely maintenance and service support
      • Hassle-Free Experience: Hassle-free, convenient subscription model

    • What should I know before choosing DrinkPrime?

      Before choosing DrinkPrime, you should understand that it is a rental-based model that offers the benefits of a 7-day free trail.

      What to Know Before You Subscribe:

      • Subscription-Based Model: You pay a monthly fee instead of buying the device. The subscription includes maintenance, filter replacements, and relocation.
      • Upfront costs: All plans require a refundable security deposit of Rs. 1500.
      • Lock-in period: All plans come with a 3-month lock-in period.
      • Refundable Deposit: If applicable, review the refund process, timelines, and conditions to ensure a smooth return when ending your subscription.

    • Is the DrinkPrime subscription model transparent?

      Yes, the DrinkPrime subscription model is transparent with clear monthly pricing and no installation or maintenance charges. All major costs like servicing and filter replacements, are included in the plan.

    • Are there hidden charges in DrinkPrime?

      No, DrinkPrime does not have hidden charges. The subscription includes installation, maintenance, relocation, and filter replacements. A refundable security deposit of ₹1,500 may apply and is returned after device handover, subject to terms.

    • What is the minimum tenure in the drinkprime?

      The minimum tenure for a DrinkPrime subscription is 3 months (lock-in period).

      Details of Minimum Tenure:

      • Lock-in period: 3 months
      • Deposit/ Cancellation Fee: A refundable security deposit of ₹1,500 applies if cancelled before lock in period. It is refunded after the lock-in period, subject to device handover and terms.
      • Monthly Usage: Solo, Couple, Family, or Unlim
      • Subscription Tenure Options: 28 days, 90 days, 180 days, or 360 days

    • What happens if I stop paying DrinkPrime?

      If you stop paying for DrinkPrime, your water purifier service will be paused. You won’t be able to use the device until dues are cleared, and prolonged non-payment may lead to device pickup.

    • Which drinkprime model is best?

      The best DrinkPrime model depends on your needs, but DrinkPrime Copper is a popular choice for its multi-stage purification and added copper enrichment.

      • Best Overall: DrinkPrime Copper is highly recommended for its 5-stage purification system, which includes essential mineral retention, activated carbon to remove chlorine, and added copper enrichment.
      • Best for Health & Taste: DrinkPrime Alkaline is an ideal choice for those looking for a pH-balanced water purifier that enhances taste and overall hydration.
      • Best Value for Money: DrinkPrime RO+ offers reliable multi-stage purification at a budget-friendly monthly cost.
      • Best for Modern Kitchens: DrinkPrime Copper Under the Sink is a sleek, space-saving option designed for compact and contemporary kitchens.

    • How does the Drinkprime work?

      DrinkPrime works on a subscription model where you pay a monthly fee to use a water purifier without buying it. The plan includes purification, maintenance, servicing, and filter replacements.

    • Can we pause drinkprime?

      No, DrinkPrime currently does not offer a pause option for subscriptions. You can either continue the plan with a reduced payment or request device pickup and reinstall it later.