DrinkPrime Trust

Everything you need to know about DrinkPrime.

Explore customer reviews, common questions, pricing details, service experiences, and product comparisons to better understand how DrinkPrime works and what customers can expect.

  1. Is DrinkPrime legit?

    Yes, DrinkPrime is a legit company that offers subscription-based water purifier service in India.

  2. Is DrinkPrime worth it?

    Yes, DrinkPrime is affordable with plans starting at ₹349 per month, offering zero upfront cost, free installation and relocation, free filter replacements, preventive maintenance, lifetime service support, and quick, hassle-free assistance.

  3. Is DrinkPrime safe?

    Yes, DrinkPrime is safe to use. DrinkPrime water purifiers have LED indicators that help you easily understand the device status: green for Wi-Fi connected and tank full, blinking green while the tank is filling, blinking red while searching for Wi-Fi, and solid red when recharge is required. We also provide a General Service (GS) for customers who haven’t used the purifier for a year or haven’t had a technician visit completed within a year, to ensure the device continues to function safely and efficiently.

  4. Can I trust DrinkPrime?

    Yes, you can trust DrinkPrime as we have ISI certification and have also been recognised with industry awards, reflecting our commitment to quality, safety, and reliable service.

  5. Is DrinkPrime a good company?

    Yes, DrinkPrime is a water-purifier company in India that offers IoT-enabled purifiers on a subscription/rental model instead of the traditional one-time purchase. We’ve been operating for more than 10 years and with 3 lakh customers, and we claim to serve a large and growing customer base with affordable access to clean drinking water.

  6. Is DrinkPrime better than buying a purifier?

    Yes, DrinkPrime is better for low upfront cost as it offers a subscription model with free filter changes, maintenance, and is ideal for renters or those avoiding high AMC fees.

    Advantages of DrinkPrime:

    • Smart Features: Allows you to track water quality, consumption, and usage in real-time.
    • Maintenance Includes: Free relocation, filter changes, and servicing are included.
    • Cost-Effective: Starts from 349 per month.

  7. How reliable is DrinkPrime?

    Yes, DrinkPrime is reliable, cost-effective, and provides a safe and smart subscription model that starts from 349/- month.

    Keynote on Reliability:

    • Reliable performance with consistent water quality
    • Dependable maintenance and service support
    • Hassle-free, convenient subscription model

  8. What should I know before choosing DrinkPrime?

    Before choosing DrinkPrime, you should understand that it is a rental-based model that offers the benefits of a 7-day free trail.

    What to Know Before You Subscribe:

    • Subscription-Based Model: You pay a monthly fee instead of buying the device, and the monthly subscription includes free maintenance, filter replacements and free relocation.
    • Upfront costs: Some plans may require a refundable security deposit, so check the terms before signing.
    • Lock-in period: Most of the water purifiers have a 3-month lock-in period
    • Refundable Deposit: If applicable, confirm the refund process, timelines, and conditions to ensure a smooth return when ending your subscription.

  9. Is the DrinkPrime subscription model transparent?

    The DrinkPrime subscription model is transparent with zero installations and maintenance costs.

  10. Are there hidden charges in DrinkPrime?

    DrinkPrime operates with transparent pricing and no hidden charges. Its subscription model includes free installation, free relocation, and free filter replacements. A refundable security deposit of ₹1,500 is required, which is returned only if the subscription is cancelled after the lock-in period and device handover.

  11. What is the minimum tenure in the drinkprime?

    The minimum tenure of DrinkPrime is 3 months of the lock-in period for their rental plan

    Key Details of Minimum tenure:

    • Lock-in period: 3 months
    • Deposit/ Cancellation Fee: ₹1,500 is refundable only if the subscription is cancelled after lock-in period and device handover
    • Monthly Usage: Solo, Couple, Family, or Unlimited
    • Tenure: 28 days, 90 days, 180 days, or 360 days

  12. What happens if I stop paying DrinkPrime?

    If you stop paying DrinkPrime, your service will be paused. You won’t be able to use the water purifier until you clear your dues. If the payment is not made for a longer time, the company may uninstall and take back the purifier from your home.

  13. Which drinkprime model is best?

    DrinkPrime Copper is considered the best model, offering 5-stage multistage purification technology with added copper benefits for immunity, supporting better digestion, and exhibiting anti-inflammatory properties.

    • Best Overall: DrinkPrime Copper is highly recommended for its 5-stage comprehensive purification, which includes essential mineral retention, activated carbon to remove chlorine, and a copper boost for natural immunity support.
    • Best for Health & Taste: DrinkPrime Alkaline is an ideal choice for those seeking a pH booster for premium hydration and health.
    • Best Value Price: DrinkPrime RO+ offers a high-quality purification stage at a budget-friendly price.
    • Best for Modern Kitchens: The DrinkPrime Copper Under the Sink is a sleek, space-saving option for compact, contemporary kitchens.

  14. How does the Drinkprime work?

    DrinkPrime is a subscription-based model, and the rental plan starts from 349 per month and offers a multi-stage purification process. The purifier uses a multi-stage purification process to ensure safe and clean drinking water, and service, maintenance, and filter replacements are included in the subscription.

  15. Can we pause drinkprime?

    We currently don’t offer a pause option on the subscription plan. You can continue the service by paying ₹250, which gives you 28 days of validity. Alternatively, you can choose to stop the service. In that case, we’ll arrange a pickup of the device. When you return to town, a technician will reinstall it for you.